Get Advice

Get Advice

How to get free, impartial and confidential advice

If you need advice, information or guidance, Peebles and District Citizens Advice Bureau is here for you.

Things are different for us all at the moment but we are still here supporting you to the best of our abilities.  Our reception area is open on a Monday to Friday from 10am to 1pm to allow you to make an appointment, collect or drop off paperwork.  The majority of our advice is being given through Telephone or NearMe although we are able to see clients in a controlled manner within the bureau when necessary.  Please get in touch with us by calling 01721 721722 to find out how we can help you.  Home visits are not available to any client under any circumstances.


Advice in person

For more complex issues or ongoing problems, you should visit us so we can discuss your situation in person. Face-to-face we’ll have the time to talk about everything that’s going on and offer you the best advice.

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you as soon as possible.


Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.